Frequently Asked Questions
Everything you need to know about your Apocrypha experience.
How long does shipping take for new collections?
Standard shipping typically takes 3-7 business days within the continental US. For international orders, please allow 10-15 business days depending on customs processing.
What is Apocrypha's return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that limited edition drops and archive pieces are eligible for store credit only.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. As our silhouettes often feature an oversized or avant-garde fit, we recommend checking the model's measurements for reference.
Are your garments ethically produced?
Sustainability and ethics are core to our identity. We partner exclusively with fair-trade certified factories and prioritize organic or recycled textiles to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets including Apple Pay, Google Pay, and PayPal. Financing options via Klarna are also available.
How should I care for my Apocrypha pieces?
To preserve the integrity of our high-quality fabrics, we recommend dry cleaning for structured outerwear and cold hand-washing for our knitwear and jersey basics.